TFNet - International Tropical Fruits Network

Dear Member

MEMBER SATISFACTION SURVEY

This survey will examine ways in which our organization can fulfill your needs. The information collected will provide vital lead for the betterment of TFNet. This is your time to voice any comments, concerns and criticisms so please take some of your time to thoroughly complete this survey. If you don't feel like answering a specific question, don't answer. If you feel the question doesn't apply to you, simply respond N/A. We value your feedback, so be open and honest. If we can be of service do not hesitate to contact us! Once we receive all of the surveys, we will then compile the data and review all responses. After the board has reviewed the compiled data, a copy of the report will be available to all members upon request.

All surveys must be returned. Please attempt to answer most of the questions. Please tick your answer in the appropriate spaces provided

Voluntary Information

Business Name
Business Phone
Your Name

Your company involvement in TFnet

Q1	What do you think as the most important issue facing TFNet today?

TFNet is not known globally
Because of its membership is not sufficiently large
Existing members are not helping in promoting TFNet
BOT members should assist in membership drive and recruitment
Availability of international projects is rather limited for TFNet’s financial sustainability

If other (Explain briefly)

Q2	How is your business currently involved in TFNet activities?

Membership only
Sponsorship of events
Serve on Board of Trustee of TFNet
Consulting Services
Attend BOT Meetings/ TFNet General Assembly/ Seminars/ Trainings

Q3	Does TFNet provide products and services that meet your unique needs as a small/big business owner?

Yes
No

If you answer “yes” please tick the benefit(s) that meet your needs:

Membership with TFNet brings new business contacts and networking opportunities
TFNet website (www.itfnet.org) could be a useful mean of advertising my business in tropical fruits
TFNet website (www.itfnet.org) is a useful source of technical information on tropical fruits
TFNet newsletter is a useful source of information on activities of TFNet
TFNet organize high quality seminars, conferences and trainings

Q4	How did you become a TFNet Member?

Referred by an active TFNet Member
Recruited by a TFNet staff member
Joined on my own initiative
Joined after attending a TFNet event
Can't remember

Other

Q5	How long has your business been a TFNet Member?

< 1 year
1-2 years
2-3 years
3-4 years
>4 years

Q6	I join TFNet for the following reason(s):

Have an international impact on my business
Make business contacts worldwide
Make contribution particularly in the tropical fruit community
To obtain latest information on tropical fruit industry and relevant technical information on tropical fruits
To participate in events organized by TFNet

Other (Specify briefly)

Q7	Have you achieved all the above benefits?

Please explain briefly

Q8	Where is TFNet not meeting your expectations?

Please explain briefly

Q9	Overall, how satisfied are you as a member of TFNet:

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

Q10	Do you intend to renew your membership next year?

Yes
No

Q11	If I renew my membership next year it will be because:

Q12	Are you interested in being a sponsor of one of TFNet Events?

Yes
No

If Yes! (Please specify)

Q13	Do you have any suggestion to improve any of the followings?

TFNet services to members
TFNet membership
Globalization of TFNet
Areas that need improvement particularly TFNet website, Fruit blog, newsletter, etc.

All the above or others (Please state briefly):

Q14	Please write other comments that you think important for TFNet to act upon immediately.